American Airlines provides a digital screen for passengers, is this revolutionary?
American Airlines announced they have in-seat entertainment, wi-fi and powerports available for all seats. Awesome. How about giving me free checked bags?! Why do I need a tv screen in the seat? I have a phone, Kindle and laptop...I would much rather have a free bag checked.
Businesses should give their customers things THEY want, not what the business THINKS they should want.